About Equiptment AU – EAU
What is Equiptment AU?
Equiptment AU (EAU) is a digital platform specializing in the sale of pre-owned vehicles and machinery across Australia.
Why should I buy a vehicle or machinery from EAU?
Equiptment AU is redefining how pre-owned vehicles and machinery are bought in Australia. Here’s why buying from us is the best choice:
- Fully Online Process: Browse, buy, and pay online from the comfort of your home.
- Extensive Variety: Choose from a wide range of vehicles and machinery, including repossessed and private sellers’ certified units.
- Insurance Made Easy: We ensure your insurance policy is issued before the vehicle is delivered.
- Hassle-Free Registration: EAU handles all the paperwork and registration before delivering the vehicle to your doorstep.
- Free Delivery: We offer nationwide delivery across Australia, with the first 500 km free. Beyond this distance, a charge of $0.50 per kilometer applies.
- Peace of Mind: All our vehicles and machinery come with a 12-month warranty, and you can return your vehicle within 15 days of delivery.
How do I get in touch with EAU?
Our official communication with customers is via our secure email service ending with
sales@equiptmentpty.com. If you have any doubts about an email you received, please contact our customer department for verification.
Where are you located?
We sell exclusively online. Our vehicles and machinery are stored in secure temporary storage facilities across Australia. Buyer previews are unavailable, and all items are delivered directly to your doorstep after purchase.
Quality Standards
How do you choose your vehicles or machinery?
EAU ensures a premium experience by carefully selecting all vehicles and machinery. Each undergoes a multi-stage quality inspection process in line with our high standards.
Where does EAU get its stock from?
We source our vehicles and machinery from trusted customers across Australia, including private sellers, reputable car rental businesses, government institutions, and business fleet owners looking to sell or upgrade.
Do you sell vehicles involved in accidents?
Vehicles with significant damage or functional issues during test drives are excluded from our selection. Each unit undergoes a rigorous quality check to meet EAU’s standards.
Are all vehicles or machinery listed certified by EAU?
Yes, all units undergo a comprehensive inspection covering the undercarriage, suspension, chassis, and computer systems. Certified vehicles come with valid documentation and are roadworthy and ready for registration.
What are the added benefits of EAU-certified vehicles?
- Quality Standards: EAU vehicles exceed Australian regulations.
- Warranty: Complimentary warranty for up to 12 months or 10,000 km, whichever comes first.
- 15-Day Easy Return Policy: Test your vehicle or machinery for up to 15 days and return it for a full refund if unsatisfied.
- Verified Documents: EAU ensures all essential documents are valid and fraud-free.
- Expert Guidance: Assistance throughout the buying process, including registration and delivery.
- Secure Transactions: All payments are securely processed, and EAU handles ownership transfers seamlessly.
Your Order
How can I order a vehicle or machinery at EAU?
After finding a suitable vehicle or machinery, contact us to make the reservation. Once verified and payment is complete, the unit will be reserved, and preparation for delivery will begin.
How can I view the vehicle or machinery before ordering?
You can view detailed descriptions and a photo gallery of each vehicle or machinery in our online showroom before purchasing.
Can I test drive my vehicle or machinery?
Yes, with our 15-day money-back guarantee, you can test drive the unit after delivery. Drive up to 200 km during this period. If the unit doesn’t meet your expectations, you can return it for a full refund.
Can I cancel my order?
Orders can be canceled easily online. Contact our customer service by email to receive the cancellation form. Cancellation is free, and if you’ve already paid, you’ll receive a 100% refund of the purchase price.
Payment
How can I pay for my vehicle or machinery?
You can pay via secure bank transfer. After verification, you’ll receive an email confirmation with payment details. Delivery is scheduled after payment is received.
What is included in the purchase price?
The purchase price includes:
- 1-year warranty
- 15-day free return
- Exceptional customer service
Should we negotiate the price?
No, EAU offers fixed and transparent prices for all vehicles and machinery, saving you the hassle of negotiations.
Delivery
What delivery options do you offer?
We deliver directly to your home or any address of your choice within Australia. Nationwide delivery is available, with the first 500 km free.
How much does delivery cost?
We offer nationwide delivery across Australia, with the first 500 km free. Beyond this distance, a charge of $0.50 per kilometer applies.
What happens during the vehicle delivery?
An EAU Delivery Associate will verify your ID, have you sign the delivery receipt, and hand over the vehicle or machinery, keys, and all necessary documents.
What items/documents will I receive with the vehicle or machinery?
With your vehicle, you’ll receive:
- Spare keys
- Sales Agreement
- Invoice
- Registration Certificate
- Warranty Booklet
- Insurance Certificate
Registration/Ownership Transfer
How does registration/ownership transfer work?
EAU handles the entire registration process. Relevant documents are collected during purchase, and the process is completed with authorities. If local regulations require your presence, you’ll need to attend.
How much does ownership transfer cost?
Standard registration and service fees apply when registering the vehicle in your name.
